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POST
/
tickets
/
{ticket_id}
/
status
Update Ticket Status
curl --request POST \
  --url https://api.example.com/tickets/{ticket_id}/status \
  --header 'Content-Type: application/json' \
  --header 'X-API-Key: <api-key>' \
  --data '
{
  "status": "<string>"
}
'
{
  "id": 123,
  "user_id": 123,
  "title": "<string>",
  "status": "<string>",
  "priority": "<string>",
  "created_at": "2023-11-07T05:31:56Z",
  "updated_at": "2023-11-07T05:31:56Z",
  "user_reply_block_permanent": true,
  "closed_at": "2023-11-07T05:31:56Z",
  "user_reply_block_until": "2023-11-07T05:31:56Z",
  "messages": [
    {
      "id": 123,
      "user_id": 123,
      "message_text": "<string>",
      "is_from_admin": true,
      "has_media": true,
      "created_at": "2023-11-07T05:31:56Z",
      "media_type": "<string>",
      "media_file_id": "<string>",
      "media_caption": "<string>"
    }
  ]
}

Documentation Index

Fetch the complete documentation index at: https://docs.bedolagam.ru/llms.txt

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Authorizations

​
X-API-Key
string
header
required

Path Parameters

​
ticket_id
integer
required

Body

application/json
​
status
string
required

Response

Successful Response

​
id
integer
required
​
user_id
integer
required
​
title
string
required
​
status
string
required
​
priority
string
required
​
created_at
string<date-time>
required
​
updated_at
string<date-time>
required
​
user_reply_block_permanent
boolean
required
​
closed_at
string<date-time> | null
​
user_reply_block_until
string<date-time> | null
​
messages
TicketMessageResponse · object[]