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POST
/
cabinet
/
admin
/
tickets
/
{ticket_id}
/
reply
Reply To Ticket
curl --request POST \
  --url https://api.example.com/cabinet/admin/tickets/{ticket_id}/reply \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "message": "<string>",
  "media_type": "<string>",
  "media_file_id": "<string>",
  "media_caption": "<string>"
}
'
{
  "id": 123,
  "message_text": "<string>",
  "is_from_admin": true,
  "created_at": "2023-11-07T05:31:56Z",
  "has_media": false,
  "media_type": "<string>",
  "media_file_id": "<string>",
  "media_caption": "<string>"
}

Documentation Index

Fetch the complete documentation index at: https://docs.bedolagam.ru/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
ticket_id
integer
required

Body

application/json

Admin reply to ticket.

​
message
string
required

Reply message

Required string length: 1 - 4000
​
media_type
string | null

Media type: photo, video, or document

​
media_file_id
string | null

Telegram file_id from media upload

Maximum string length: 255
​
media_caption
string | null

Caption for media

Maximum string length: 1000

Response

Successful Response

Ticket message data.

​
id
integer
required
​
message_text
string
required
​
is_from_admin
boolean
required
​
created_at
string<date-time>
required
​
has_media
boolean
default:false
​
media_type
string | null
​
media_file_id
string | null
​
media_caption
string | null