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POST
/
cabinet
/
tickets
Create Ticket
curl --request POST \
  --url https://api.example.com/cabinet/tickets \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "title": "<string>",
  "message": "<string>",
  "media_type": "<string>",
  "media_file_id": "<string>",
  "media_caption": "<string>"
}
'
{
  "id": 123,
  "title": "<string>",
  "status": "<string>",
  "priority": "<string>",
  "created_at": "2023-11-07T05:31:56Z",
  "updated_at": "2023-11-07T05:31:56Z",
  "closed_at": "2023-11-07T05:31:56Z",
  "is_reply_blocked": false,
  "messages": []
}

Documentation Index

Fetch the complete documentation index at: https://docs.bedolagam.ru/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Body

application/json

Request to create a new ticket.

​
title
string
required

Ticket title

Required string length: 3 - 255
​
message
string
required

Initial message

Required string length: 10 - 4000
​
media_type
string | null

Media type: photo, video, document

​
media_file_id
string | null

Telegram file_id of uploaded media

​
media_caption
string | null

Media caption

Maximum string length: 1000

Response

Successful Response

Ticket with all messages.

​
id
integer
required
​
title
string
required
​
status
string
required
​
priority
string
required
​
created_at
string<date-time>
required
​
updated_at
string<date-time>
required
​
closed_at
string<date-time> | null
​
is_reply_blocked
boolean
default:false
​
messages
TicketMessageResponse · object[]